Have you placed an order and want to make a total or partial return?
Don't worry, contact our customer service as soon as possible via email or phone and we will help you with the procedure.
How long do I have to make a return?
You will have 7 days from the moment you received your order.
How to exercise the right of withdrawal
The right of withdrawal must be exercised through our customer service:
- Email: info@infinityrc.com
- Phone: +377 99 99 4553
Refund times
You will receive the product refund within thirty days (30) from the date the right of withdrawal was activated.
Return conditions
However, if you have already used the product or the product is damaged, you will not be able to get a refund.
In case you receive wrong products compared to those ordered, shipping costs will be at our expense.
Return methods
- Products must be returned in original packaging
- Return shipping costs are borne by the customer
- Damaged or used products cannot be refunded
- For wrong products sent by us, shipping costs are free